Health Regulation Services

Incident Reporting

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Quick Information

  • Service Beneficiaries
    Healthcare professionals working in health facilities
  • Service delivery channels
    Electronic portal
  • Service Duration
    2 working days
  • Payment methods
    Electronic payment

This service allows healthcare facilities to submit an official report in the event of an adverse incident.

Service Summary:

A service that enables healthcare facilities to report adverse incidents occurring within the facility quickly and accurately, ensuring prompt and effective response and improving patient safety.

Required Documents:

  • N/A.

Conditions & Requirements:

  • The healthcare facility must be licensed by the Sharjah Health Authority.
  • Provide accurate details about the adverse incident.
  • Submit all documents and medical reports related to the incident.
  • The incident must be reported within 15 days of its occurrence.

Service Process:

  • Log in to the Sharjah Health Authority system.
  • Fill out the Adverse Incident Reporting Form.
  • Attach the required documents and reports.
  • Submit the request for review.
  • Track the status of the report through the system until it is closed.

Service Output:

  • Acknowledgement Letter from Sharjah Health Authority.

Service Fees:

  • None.

Service Duration:

  • 2 working days.

Service Delivery Channels:

  • Through Sharjah Health Authority's official website.

Frequently Asked Questions:

What types of incidents must be reported?

Any adverse incident that occurs within the healthcare facility.

Is there a specific time frame for reporting the incident?

Yes, the incident must be reported within 15 days of its occurrence.

What happens after submitting the report?

The report is being reviewed and actions will be taken. And it may be contacted for further information.

Are there penalties for failing to report?

Yes, penalties or fines may be imposed according to the laws and regulations.

Email Support

Response time - within 24 hours

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Phone Support

+971 6 509 1666

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